Individual medical requests
For joint surgery, vein treatment, hair transplantation, or another specific request, we find a specialist and clinic and coordinate the treatment.
Thailand, Vietnam, South Korea
MedHoliday International
We find the clinic and the doctor. Then we stay with you until you are home.
02 / Services
Areas of treatment we coordinate.
Services · approved clinic image
Childbirth abroad
Your coordinator arranges the hospital care, supports you throughout the stay and on the day of birth, and helps with the baby’s documents.
Check-ups and diagnostics
A check-up is organised as one complete programme: hospital appointments, examinations, a doctor’s review of the results, and follow-up where needed.
Dentistry
For dental treatment, implants, or aesthetic dentistry, we find the clinic and specialist, then coordinate the treatment plan, estimate, appointments, and on-site support.
Plastic and aesthetic surgery
From a focused correction to more complex surgery, we find a surgeon with relevant experience and coordinate the whole treatment process.
03 / How it works
From first request to confirmed treatment arrangements
Tell us what you need
Share the type of treatment or consultation, current location, preferred destination, dates, and budget.
Send the relevant information
We explain which medical records and details the clinic needs to review the case.
Review the proposed clinic and doctor
We match the case with a clinic and specialist. If you are already at the destination, we can arrange an in-person appointment directly.
Confirm the arrangements
The clinic reviews the information and provides treatment recommendations, a cost estimate, and available dates, or requests additional details. We coordinate any follow-up questions and organise the agreed consultation or treatment.
Receive support throughout treatment
Your coordinator accompanies you at the clinic, assists with translation and practical arrangements, and remains in contact until you return home.
One coordinator remains in contact with you throughout the process.
06 / Your point of contact
Your point of contact
Founder portrait · 4:5
Elena Karaskova
Founder · Based in Bangkok
From medicine into coordination. She built MedHoliday International in Thailand.
- N years in the medical field
- 8 years coordinating care abroad
- Based in Thailand.
Cases, described by the patients.
Elena, it means so much to have someone like you next to me when things get stressful. You were at the clinic with me, not only before the flight. You sat through the consult and stayed in the chat after I went home. I always knew who to write to, and with you I felt calm.
March 2025
Elena, you cannot imagine how happy I am. I have just left the hospital in Bangkok, and the doctor managed to save my tooth. Two other doctors had told me it would have to come out. I was up all night, and then she took on this difficult case and redid the root canal. Thank you for helping me find a specialist so quickly in a foreign country. I still cannot quite believe it. I will definitely recommend you to my friends.
January 2025
Good morning, Elena. I have been meaning to thank you for your help and support. I kept the habits I built during the process, and the progress has stayed with me. I am still seeing results. Feeling comfortable in my body again brings me so much joy. My only regret is that I did not start sooner.
November 2024
Elena, you helped me so much on the day itself. You stayed with me, kept me grounded, and supported me when I had a difficult decision to make. My older son liked you so much that he talked about you for days afterwards. What mattered most was that it never felt like a purely commercial relationship. There was real warmth. Our family is very happy that you shared the moment our baby was born with us. Thank you.
April 2025
Words cannot express how grateful I am. A year ago I could only dream of managing a trip to Kenya with my back. Some days we were on the road for six to twelve hours, and my back did not let me down once. I was honestly amazed. I have just finished a training session, and I feel so good.
May 2025
Clinics we work with.
We help you find the clinic and medical team that best fit your needs.
09 / Questions
Planning treatment abroad.
Practical information about clinic selection, treatment estimates, communication, and support.
How do you select a clinic and doctor?
We begin with the medical request, preferred destination, dates, and budget. We then identify a clinic and specialist whose profile and experience are relevant to the case.
What will I know before treatment is confirmed?
After reviewing the case, the clinic provides its medical recommendations, a written cost estimate, and available dates. We present what is included and coordinate the practical arrangements with you.
Who will coordinate my case?
One coordinator manages communication with the clinic from the first request through treatment arrangements and support on location.
What support is available at the hospital?
Your coordinator arranges appointments, assists with translation and communication, and accompanies you at the clinic throughout the agreed programme.
Where do you arrange treatment?
We coordinate treatment in Thailand, including Bangkok and Phuket, as well as Vietnam and South Korea. If you are already at the destination, we can arrange an in-person consultation directly.
What happens if the clinic requests more information or changes the plan?
Your coordinator manages the additional questions and shares the clinic's updated recommendations, estimate, and dates before the arrangements are confirmed.
Who provides medical advice and treatment?
Medical recommendations and treatment are provided by the clinic and the treating doctor. MedHoliday coordinates clinic selection, communication, appointments, and support.
How are my medical documents handled?
Documents are stored privately and shared only with the clinic reviewing the case, with your consent. You can also request their deletion.
How do I start?
Send a short description of the request. Your coordinator will reply and explain which information or medical records are needed next.
10 / Contact
Tell us about your case
A few details are enough to begin. Elena will reply personally, clarify what you need, and explain the next step.
Your information is handled privately and shared with a clinic only with your consent.